5 star reviews on DealerRater!
"Mr Elwell's knowledge & experience were evident from the beginning
of my visit. I told him what type of vehicle I was looking for(Rav 4)
and that I would like to test drive one.I was shown one particular Rav 4
and didn't need to see any others since this one had all the features I
had written on my "bucket list". We took a test drive;I was impressed
& told Bob that I would go home and get my finances in order and let
him know by the following Tuesday of my plan. He didn't have to wait
long as I called him back on Monday ,hoping the SUV hadn't been sold to
tell him I was coming back up on Tuesday to lease it.Much to my relief
it was waiting for me. I am thrilled with the vehicle, the process went
well & the finance man,Dave, was also very professional and
kind.Previously, my son leased a Toyota truck from the same dealership
and I know how well he was teated , so this factored into my decision to
go there as well.I have been singing their praises to all who have seen
my new SUV and will refer my friends to Bob in a heartbeat! Everyone
there is exceptionally friendly and courteous. Thank you SO MUCH"
"In sales, "Seek First to Understand, Then to be Understood" is
paramount. Brandon is not only a listener, but is very capable of
assisting potential purchasers in deciding exactly what they want. How?
Because of his extensive knowledge of not only his product but of
other competing manufacturer's products. It's uncanny how he knows the
different models, sizes, pluses and minuses. We feel lucky that Brandon
spotted us in the parking lot and asked if he could help us. He is
outstanding!"
http://bit.ly/Z9AynE
5 star review on Cars.com!
"After being abused at Gateway and Freehold I was told by Doc at Docs
Garage in Jackson to call Bill Kelly and make an appointment to see him.
I told him I could only get there on Saturday and he said he was off
but would come in to meet him. I was in my new Camry in two hours and
the staff thier was great. I met the General Sales Manager and it turned
out he sold me a car at Gateway when he first started in sales. I would
never go anywhere else and wood recommend Bill Kelly!"
http://bit.ly/TmfJbr
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